Want to help us put Braincare on the map? Apply today


We are looking for a passionate and sociable Customer Care specialist based in the US to join us at Heights.

About Heights

We're here to help you do more of what you want, for longer in your life, by making braincare simple.

You might spend hundreds a month on skincare, but not a penny on your brain? That’s where Heights comes in. The wellness industry is worth over a trillion dollars, our aim is to direct some of that toward the health of the brain.

We're building a new paradigm, putting braincare on the map through our unique mix of science, community, content, and direct-to-consumer products that work for individuals and the planet. We’re building a platform, not just selling a product.

Our Chief Science Officer, Dr Tara Swart (world-leading neuroscientist, best selling author, MIT lecturer) and Head of Nutrition Research, dietitian Sophie Medlin (Chair of London Dietitians Association), have combined to create the top-rated supplement on Trustpilot. Our mission is to help as many people as possible integrate this product into their daily lives.

We also realise that most supplement regimes are hard to maintain, we’ve experienced it ourselves. We want to make it easy for everyone to enjoy the benefits of braincare, so we work with experts to create clever, useful content to help people on their journey, building a strong community in the process.

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The Products

Our first product is the Smart Supplement—20 essential nutrients in two capsules a day. Our commitment to sustainability means that the supplement is 100% plant-based and shipped in biodegradable packaging.

Our second product is the Smart Probiotic - Our high-impact vegan formula contains 20 billion CFUs of seven clinically studied strains, in one daily capsule.

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This role in a nutshell:

We are looking for an exceptional Customer Care Specialist to be the voice and champion of our customers and brain-curious community. Recently launching in the US, you will join at a pivotal time of growth where your daily interactions will be crucial in shaping our customers’ first impression of Heights.